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Mark Fletcher

Mark Fletcher
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Mark Fletcher is an Australian businessman with more than 30 years’ experience in the newsagency channel. He owns and operates 3 newsagents in Melbourne as well as running his own EPoS company.

Mark Fletcher’s management tip: rank your competitors

Staying aware of what your competitors are doing is an important part to a running a successful business and staying ahead of the curve. To...
Shoptalk

Mark Fletcher speaks Shoptalk: The future of retail

I am grateful for the recent opportunity to have been immersed deep into conversations, presentations, workshops, introspection and plenty more on ecommerce at the Shoptalk...
photography policy

Management tip: Have a photography policy for your shop

If you do not have a photography policy for photos being taken in your business, you need to establish one and share with all...
selling a business

How to prepare your newsagency business for sale

Selling a business, like a newsagency, is like selling a house: you need to prepare it so that it looks appealing to prospective purchasers. The...

Mark Fletcher’s marketing tip: Less is more

How many different retail messages are you pitching from the front of your shop? Too often, we see too many messages in indie retail....
cyber security

Mark Fletcher: 5 ways to increase your cyber security

Several newsagent businesses in Australia have been hit by ransomware in the last week. The cyberattacks involve malware software being covertly and remotely installed onto a...
stocktake

Mark Fletcher’s management tip: custom stocktake regularly

The days of the annual, end of financial year, stocktake in retail are long over. That old-school approach is not needed by the tax office...
local businesses receipt

Mark Fletcher’s management tip: leveraging being local

You know the pitch: Local businesses create jobs. They provide opportunities for school leavers and university graduates. Local businesses share the local narrative. Through what...
employee cv

Mark Fletcher’s management tip: cut employee theft

A retailer became a victim of employee theft again recently. The cost to their business was $2,500. During the job interview, the employee in...
Christmas shopping

Mark Fletcher’s Top 10 Christmas Tips

Each year, my POS software company, Tower Systems, publishes Christmas marketing tips for independent retailers. Here are 10 from this year’s list: 1. Make it...