
Yesterday the betterRetailing team went to the 2nd Annual Local Shop Summit at the ICC in Birmingham. This years theme was “How to be brilliant” and was aimed at inspiring independent retailers with a motivational talk by best selling author Michael Heppell followed by a series of talks, Q&A’s and videos packed full of ideas on best practice.
Over the next few days we will be posting up and discussing some of the things we learnt. If you were there or even if you weren’t feel free to get involved and leave us some comments saying some of your favorite ideas you took from the summit. As well as ongoing analysis we will be following two retailers as they take up the challenge set by Michael Heppell to turn positive thinking into postive action over the next 90 days and make their stores brilliant.
Also keep your eyes peeled for 3 special video editions of See My Shop which were shown at the Local Shop Summit. The videos give an insight into what ideas and actions 3 brilliant, award winning retailers do in their shops to make them successful. We will be posting up 1 a week over the next couple of weeks.



















Steven Denham
13/06/2012
The independent business men and women who attended the Local Shop Summit can not have avoided being enthused by the presentations. Many of them will have returned to their stores today fired up by what they heard and ready with their 90 days of Brilliance action plan.
Anyone that didn’t come to the ICC at Birminingham yesterday missed a treat, but you will be able to get some of brilliant ideas from our coverage over the next week or two.
I thought it was brilliant!
Chander Hingorani
14/06/2012
Local shop summit was just brilliant in every respect . The speakers and three retailers demonstrated how to achieve brilliance in Independent retailing and more importantly be successful. It is tough but it can be done. The other message which came loud and clear was the success of the Symbol group retailers. It was no coincidence that the three retailers were all symbol retailers. Over 70% ot the winners in the IAA are symbol group members. Is there a message in this?
Food for thought!!!!!!