Video my shop: Mayur Patel

Video See My Shop visit Mayur Patel in his Costcutter Store in Watford to talk about his three top tips for retailing:

Move out of your comfort zone. Always strive to make your shop better to avoid getting stuck in a rut.
Customer service. Never let a customer walk out without having said hello to them.
Never undervalue your staff. If they’ve done a good job, tell them so.

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