Sunder Sandher’s appearance in BBC1’s Turn Back Time running a 1970s shop was not only a trip down memory lane to the days when only corner stores were allowed to provide an open all hours service to the community.
It also demonstrated how in the 21st century customers still value personal service really highly, all the present day shoppers of Shepton Mallet were unanimous in their preference to Sundher’s convenience store over the high-street supermarket. By the end of the week, however, the supermarket still had the highest takings, but that was the 1970s, today’s convenience stores have a lot more opportunities to take on supermarkets on both price and providing a point of difference.
Sunder
09/12/2010
What was nice, the locals what me to open a shop in Shepton Mallet.
Someone from London found my phone number and found us, Sandher family, really at heart.
Just shows retailers can win over the big boys.
Concentrate on your strenghts.
We are here for life.
Jai Singh
09/12/2010
Just watched the Programme and was very very impressed! Respect to the Sandher family and to everyone one else who took part.
A few memories of when I worked for my dad (even though mine was in the 90s in a rough coucil estate). I can relate to being the only Asian family on the estate and getting abuse, but also getting praise and support from locals who appreciated the home deliveries, the getting up early, closing late, packing bags, remembering their names, walking them home etc..
All of the above are things despite Independants becoming mini-supermarkets need to keep in order to differ from the multiples.
Sunder, watching the documentary id like to thank your family for a brilliant in-sight to your past and the type of family you have and the excellent business indivudual you are!!
Sunder
10/12/2010
Jai, really respect your feedback.