Three reasons why the future isn’t digital

iPadFears about the digital future sweeping over the local shop may be overdone, based on three reports I read this week.

Firstly, in an article about online shopping, the FT pointed out that the mechanisms of the internet are very like the mechanisms of the real world, with web sites using vouchers and one day specials to generate sales. The FT concludes that it is better to be a data aggregator, like Facebook, than a retailer trying to sell stuff on the back of the data.

At almost the same time, one major bank was writing down the value of Ocado, the online retailer, saying that it needed to achieve orders of more than £100 a time to make a profit. That is a big average basket size. Other banks did not share this view but it still puts a question mark over where shopping is headed.

Meanwhile, Seth Godin was busy writing about his frustration with Apple’s iPad store, where the shelves have more than 24,000 apps to buy yet the “front window” can only display six. “There’s a little worse than a one in a thousand chance that your app will appear in front of someone interacting with the store at the first level,” he complains. In Seth’s mind, he cannot trust the retailer, Apple, to do the right thing by his app so it is promoted to shoppers. Sound familiar?

Finally, Todd Sattersten, the business book expert, wrote about his surprise finding after speaking to three different classes of US business undergraduates last week. Out of 125 students, only one owned a Kindle and she used it for recreational reading. No one owned an iPad. No one owned a Sony Reader.

“The same kids who prefer texting and Facebook to phones calls and email are passing up digital books at precisely the time it would be most helpful,” says Todd, warning publishers not to assume that it will all go digital.

About author
As managing director of Newtrade Publishing Nick has over 20 years’ experience of covering retail markets, Nick helps shopkeepers of all sizes to think about what questions are important for themselves and their businesses, and to find answers that work in their shops.
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  1. Just a thought or two on Todd Sattersten’s view, in the 12 years that my daughters have been in achademic pursuits they have move from book based learning to internet access to material through their lap tops. I wonder how many of the undergraduates have computers. Secondly are american students as hard pressed for funds as their UK counterparts?

    There is an interesting post on Greeley’s Ghost, http://greeleysghost.brian-fuller.com/2010/08/11/no-big-deal-magazine-circulation-falls-again/ about the digial magazine count. The thing about digital is that it will not be the same as the paper bound permanent version.

    Just remember Sky took 20 years to get5 to profit.

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