In praise of…

It is great to find an independent retailer who appears to be getting business right and today I stumbled across Hatton Garden News in central London.

What caught my eye was a well lit and tidy magazine display. The morning was wet and windy and the shop looked inviting.

The shop was carpeted and well merchandised with confectionery, savoury snacks, soft drinks and the lottery. Browsing, I bought a Galaxy bubbles bar that was displayed above a handmade sign that simply said “new”.

Good lighting, tidy full shelves, understated and friendly service. A welcoming business in a high footfall location. Well done.

About author
As managing director of Newtrade Publishing Nick has over 20 years’ experience of covering retail markets, Nick helps shopkeepers of all sizes to think about what questions are important for themselves and their businesses, and to find answers that work in their shops.
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